20 September 2023

Passenger boarding sectors in the transport area at the Terminal B and C square.

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From September 20, 2023, Sheremetyevo International Airport, in collaboration with the Department of Transport and Development of the Road Transport Infrastructure of the City of Moscow, has conducted a series of comprehensive measures to optimize traffic flow in the arrival area of Terminals B and C (the "Aircraft Arrival" zone) and has reorganized the location of passenger pick-up points for taxis and private vehicles. To prevent congestion, traffic flows in the "Aircraft Arrival" zone have been distributed among three access lines. The first line, closest to the terminal building, is designated for public transport and access to VIP lounges. The second line is for passenger pick-up by private vehicles and taxis operating under premium rates, while the third line is for taxis of other categories. Instead of navigation by column numbers, the terminal square has been divided into sectors for vehicle stopping. Each sector has a unique designation consisting of the Latin letters "B" or "C" (depending on which terminal the sector is located in) and a sequential number. For passenger convenience, a color-coded navigation system has been used in the signage: green indicates pick-up points for private vehicles, yellow for taxis with Economy, Comfort, and Comfort+ tariffs, and black for premium-rate taxis. White, blue, and red signs mark public transport stops. The sector numbers for passenger pick-up have been used on road signs and navigation indicators inside the terminals. The Yandex Go app will guide users on how to reach the desired sector after collecting their luggage. The service will orient users on where to call a car: clients will see hints on the map showing pick-up locations on the relevant line. This will make it easier for drivers to find passengers and should facilitate smoother traffic flow. The changes will also affect the routes for transfers to hotels and remote parking lots. New arrival and departure points for shuttles to hotels have been established in the "Departure C" zone – along the access lines beside the main façade of Terminal C's parking. The bus stop for Parking P12 is located on the Terminal B square in the "Departure B" zone, on the second transport line from Parking B. Access to the terminal building or bus exits is provided via a pedestrian gallery between the parking building and the terminals. According to conducted studies, the reorganization of passenger pick-up points will reduce congestion in the terminal square of Terminals B and C and increase the traffic capacity of the "Aircraft Arrival" zone by up to 28%.
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